MCI Terminology

ACKNOWLEDGE
ADDITIONALASSISTANCE
APPRECIATION
ASSURANCE
BRANDING
CONCERN
CONFIDENCE
CREDIT
CUSTOMER
EMPATHY
ENERGETIC
EXCEED
EXPECTATIONS
FEEDBACK
GREETING
GUIDELINES
HOLD
ILEC
IMPRESSION
IMPROVEMENT
JARGON
LISTENING
MERLIN
POSITIVE
RECAP
RESOLUTION
SLANG
VALUESTATEMENT
VISIONPLUS
WORLDCLASSSERVICE

Here is a wordsearch of commonly used MCI terminology.

Try to find all 30 words on this board.

Z F K B K P A A V W V K C C Y U E F Y O
R M Z N L G D G A N J B J B E Z M K J K
Y N J S E N I L E D I U G W S L O G S V
E C N A T S I S S A L A N O I T I D D A
X U O G R L Z G L J I C A R M H M D J P
P S W N N G G V A J S K H L P O P B K P
E T B E F I O P N T T N R D R O R R Z R
C O R V E I T N G I E O V C E D O A X E
T M I I E C D E F D N W R L S K V N S C
A E E T D O N E E E I L G A S Y E D U I
T R H I B S S A N R N E J S I R M I R A
I L T S A G C W R C G D I S O G E N V T
O I A O C Z R I H U E G V S N O N G H I
N N X P K I S L O F S E F E F L T V D O
S M S H N O I T U L O S E R M W U E A N
T N E M E T A T S E U L A V E P E T D I
V I S I O N P L U S J U R I Y C A R L S
J U N J U G F N R E C N O C X L A T O G
E C K Z B C I T E G R E N E X Q K P H L
Q P E P B K Q G D G G J P W B H L Y F Y
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Answer Key for MCI Terminology

X
Y
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1# # # # # # # # # # # # # C # # # # # #
2# # # # # # # # # # # # # # E # # # # #
3# # J S E N I L E D I U G W # L # # # #
4E C N A T S I S S A L A N O I T I D D A
5X U O G R # # # L # I C # R M # M # # P
6P S # N N G # # A # S K # L P # P B # P
7E T # E F I O # N T T N # D R # R R # R
8C O # V E I T N G I E O # C E # O A # E
9T M # I E C D E # D N W # L S # V N # C
10A E # T D # N E E E I L # A S # E D # I
11T R # I B # # A N R N E # S I # M I # A
12I L # S A # # # R C G D # S O # E N # T
13O I # O C # # # # U E G # S N # N G # I
14N N # P K # # # # # S E # E # # T # D O
15S # # # N O I T U L O S E R M # # E # N
16T N E M E T A T S E U L A V E P E # D #
17V I S I O N P L U S # # # I # C A # L #
18# # # # # # # N R E C N O C X # A T O #
19# # # # # C I T E G R E N E # # # P H #
20# # # # # # # # # # # # # # # # # # # Y
Word X Y Direction
ACKNOWLEDGE  124s
ADDITIONALASSISTANCE  104w
APPRECIATION  204s
ASSURANCE  1316nw
BRANDING  186s
CONCERN  1418w
CONFIDENCE  24se
CREDIT  1012n
CUSTOMER  24s
EMPATHY  1414se
ENERGETIC  1419w
EXCEED  1419ne
EXPECTATIONS  14s
FEEDBACK  57s
GREETING  1112nw
GUIDELINES  133w
HOLD  1919n
ILEC  174nw
IMPRESSION  154s
IMPROVEMENT  174s
JARGON  44se
LISTENING  114s
MERLIN  29s
POSITIVE  414n
RECAP  1415se
RESOLUTION  1415w
SLANG  94s
VALUESTATEMENT  1416w
VISIONPLUS  117e
WORLDCLASSSERVICE  144s