MCI Terminology

ACKNOWLEDGE
ADDITIONALASSISTANCE
APPRECIATION
ASSURANCE
BRANDING
CONCERN
CONFIDENCE
CREDIT
CUSTOMER
EMPATHY
ENERGETIC
EXCEED
EXPECTATIONS
FEEDBACK
GREETING
GUIDELINES
HOLD
ILEC
IMPRESSION
IMPROVEMENT
JARGON
LISTENING
MERLIN
POSITIVE
RECAP
RESOLUTION
SLANG
VALUESTATEMENT
VISIONPLUS
WORLDCLASSSERVICE

Here is a wordsearch of commonly used MCI terminology.

Try to find all 30 words on this board.

A C K N O W L E D G E M P A T H Y N J B
P D H P Y P R T A K I U S A X O V J E E
P A D W L F G N I D N A R B E L T G T G
R E G I O S B B G H Z N E J L D N W E K
E C T M T R E S O L U T I O N R E R M K
C C C P O I L I S T E N I N G T M G S D
I P C R B M O D I B P A C E R X E U Y F
A K E O K P E N C U S T O M E R T I Y Q
T V V V V R C R A L R O D C E B A D E E
I X I E I E Z Z L L A R S M T B T E V I
O A T M M S B A T I A S N W I D S L U C
N A I E U S I V K S N S S O N A E I N I
V S S N Y I F O S C L G S S G W U N R T
W P O T L O V U N A A O T I E R L E E E
T C P D D N R C N P E B L J S R A S C G
H H Q X B A Y G V N L E D B H T V J N R
T D G E N Y E O O U C U W E A Q A I O E
U Q R C R E D I T K J W S C E A L N C N
U T E Q D E E C X E C N E D I F N O C E
H E T X H A G Q S N O I T A T C E P X E
Brought to you by WordSearchFun.com



Answer Key for MCI Terminology

X
Y
1234567891011121314151617181920
1A C K N O W L E D G E M P A T H Y # # #
2P D # # # # # # # # # # # # # O # # # #
3P # D W # # G N I D N A R B # L T # # #
4R # # I O # # # # # # # # # # D N # # #
5E # # M T R E S O L U T I O N # E # # #
6C # # P # I L I S T E N I N G # M G # #
7I # # R # M O D # # P A C E R # E U # #
8A # E O # P E N C U S T O M E R T I # #
9T # V V # R # R A L # # # # E # A D # #
10I # I E I E # # L L A # # # T # T E # #
11O # T M # S # # # I A S N # I # S L # C
12N # I E # S I # K S N S S O N # E I N I
13# # S N # I # O S C L # S S G # U N R T
14# # O T # O # U N A A # # I E R L E E E
15# # P # # N R # N P # B L # S R A S C G
16# # # # # A # G # # L E D # # T V J N R
17# # # # N # # # # # C U # E # # A I O E
18# # # C R E D I T # # # S # E # # N C N
19# # E # D E E C X E C N E D I F N O C E
20# # # # # # # # S N O I T A T C E P X E
Word X Y Direction
ACKNOWLEDGE  11e
ADDITIONALASSISTANCE  1111se
APPRECIATION  11s
ASSURANCE  1111sw
BRANDING  143w
CONCERN  1918n
CONFIDENCE  1919w
CREDIT  418e
CUSTOMER  98e
EMPATHY  111e
ENERGETIC  2019n
EXCEED  1019w
EXPECTATIONS  2020w
FEEDBACK  1619nw
GREETING  156s
GUIDELINES  186s
HOLD  161s
ILEC  1414sw
IMPRESSION  66s
IMPROVEMENT  44s
JARGON  1715nw
LISTENING  76e
MERLIN  67se
POSITIVE  315n
RECAP  157w
RESOLUTION  65e
SLANG  1212sw
VALUESTATEMENT  1716n
VISIONPLUS  49se
WORLDCLASSSERVICE  54se