CUSTOMER CARE

ADVISE
BODYLANGUAGE
CHEERFUL
CLEANAPPEARANCE
COMFORTABLE
CONSULTATIONSHEET
COURTEOUS
EYECONTACT
FIRSTIMPRESSION
FRIENDLY
GOODPRACTICE
GREET
GUIDANCE
HELPFUL
IMAGE
INTRODUCE
LISTEN
PATIENCE
POLITE
RECORD
SMILE

CUSTOMER CARE

Try to find all 21 words on this board.

S R R B X H T E V Q C A I C E H B K N Z
X A X F C S U O E T R U O C A C L O Y S
B T Z F T M D Y M B E Y I B Q W U L T S
M P A T I E N C E E J T V J A B T E P O
Y C E L U F R E E H C J Y A T P E G G B
P H C A I F A V U A U C B E I H Y X M C
E B N O Z S H K R E U I E D S E E Y Z D
B P A E M Y T P T S O R P N R L C D I O
W M R G J F D E N I G A O P W P O N I T
D N A A U O O X N V V I H D M F N L A I
V H E U O I A R T D T M N Z P U T C A R
P I P G C E D P T A V A P T I L A D K G
A H P N B L S A T A Y G E R R V C O C P
Y H A A C I T L N L B E U C H O T O M F
U T N L S M U P D C D L A S E E D C P E
N H A Y D S P N F R E S E R T Q T U N G
J Y E D N K E F O X W Z G I I M C H C O
L U L O U I L C U B W T L J H T B B E E
R K C B R D E H B F F O Y M R I A K D M
Q R K F I R S T I M P R E S S I O N E Q
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Answer Key for CUSTOMER CARE

X
Y
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2# # # # # S U O E T R U O C # # # # # #
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4# P A T I E N C E # # T # # # # # E # #
5# # E L U F R E E H C # # # T # E # # #
6# # C # I # # # # A # # # E # H Y # # #
7# # N O # S # # R E # # E # S E E # # #
8# # A E M # T P # S # R # N # L C # # #
9# # R G # F D E # I G # O # # P O # # #
10# # A A U O O # N V # I # # # F N # # #
11# # E U O I # R # D T M N # # U T # # #
12# # P G # E D # T A # A # T # L A # # #
13# # P N # L # A T A Y G # # R # C # # #
14# # A A # I # L N L B E # # # O T # # #
15# # N L # M U # D C D L # # # E D # # #
16# # A Y # S # N # R E # E # T # # U # #
17# # E D N # E # O # # # # I # # # # C #
18# # L O # I # C # # # # L # # # # # # E
19# # C B R # E # # # # O # # # # # # # #
20# # # F I R S T I M P R E S S I O N # #
Word X Y Direction
ADVISE  1012n
BODYLANGUAGE  418n
CHEERFUL  115w
CLEANAPPEARANCE  319n
COMFORTABLE  36se
CONSULTATIONSHEET  1111ne
COURTEOUS  142w
EYECONTACT  175s
FIRSTIMPRESSION  520e
FRIENDLY  420ne
GOODPRACTICE  412ne
GREET  119ne
GUIDANCE  49se
HELPFUL  166s
IMAGE  1210s
INTRODUCE  1210se
LISTEN  45se
PATIENCE  24e
POLITE  1120ne
RECORD  620ne
SMILE  616n