Culture of Service

BODYLANGUAGE
DIGNITY
GREETINGS
HUDDLES
PROMOTEIMAGE
RESPECT
SMILE
TEAMWORK
TELEPHONEETIQUETTE
VOCABULARY
VOICEMAIL
YOURWELCOME

Essentials: Our standards for Customer Service

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Word	X	Y	Direction
BODYLANGUAGE	14	8	s
DIGNITY	14	9	se
GREETINGS	14	17	nw
HUDDLES	19	7	s
PROMOTEIMAGE	16	6	w
RESPECT	11	13	s
SMILE	6	9	e
TEAMWORK	20	2	s
TELEPHONEETIQUETTE	11	11	sw
VOCABULARY	14	8	w
VOICEMAIL	15	8	s
YOURWELCOME	14	10	sw