Customer Foucused

ADVISE
APPRECIATE
BENEFIT
CLARIFY
CREATEINTEREST
DISCOVERNEEDS
LISTEN
RECOMMEND
STATEBENEFIT
VERIFY

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Answer Key for Customer Foucused

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Word	X	Y	Direction
ADVISE	14	4	sw
APPRECIATE	4	12	e
BENEFIT	8	3	w
CLARIFY	1	15	e
CREATEINTEREST	8	8	ne
DISCOVERNEEDS	14	10	w
LISTEN	3	6	e
RECOMMEND	2	14	e
STATEBENEFIT	13	3	w
VERIFY	10	10	ne