Business Excellence

CUSTOMERFOCUS
INNOVATION
LEADERSHIP
MANAGEBYPROCESS
MANAGEMENTBYFACT
ORGANISATIONALLEARN
PROACTIVEAPPROACH
RESULTSORIENTATION
SOCIALRESPONSIBILITY
SYSTEMICVIEW
VALUINGPEOPLE
VISIONOFTHEFUTURE

Fundamentals of Business Excellence

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Answer Key for Business Excellence

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Word	X	Y	Direction
CUSTOMERFOCUS	13	2	s
INNOVATION	5	11	n
LEADERSHIP	8	7	s
MANAGEBYPROCESS	9	15	n
MANAGEMENTBYFACT	3	3	s
ORGANISATIONALLEARN	12	2	s
PROACTIVEAPPROACH	10	3	s
RESULTSORIENTATION	6	2	s
SOCIALRESPONSIBILITY	7	11	s
SYSTEMICVIEW	14	1	s
VALUINGPEOPLE	20	8	s
VISIONOFTHEFUTURE	16	17	n