Business Excellence

CUSTOMERFOCUS
INNOVATION
LEADERSHIP
MANAGEBYPROCESS
MANAGEMENTBYFACT
ORGANISATIONALLEARN
PROACTIVEAPPROACH
RESULTSORIENTATION
SOCIALRESPONSIBILITY
SYSTEMICVIEW
VALUINGPEOPLE
VISIONOFTHEFUTURE

Fundamentals of Business Excellence

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Answer Key for Business Excellence

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Word	X	Y	Direction
CUSTOMERFOCUS	3	2	e
INNOVATION	14	14	w
LEADERSHIP	3	19	e
MANAGEBYPROCESS	18	1	w
MANAGEMENTBYFACT	18	2	s
ORGANISATIONALLEARN	2	2	s
PROACTIVEAPPROACH	18	17	nw
RESULTSORIENTATION	2	3	se
SOCIALRESPONSIBILITY	11	11	se
SYSTEMICVIEW	4	5	s
VALUINGPEOPLE	3	8	s
VISIONOFTHEFUTURE	1	3	s