Business Excellence

CUSTOMERFOCUS
INNOVATION
LEADERSHIP
MANAGEBYPROCESS
MANAGEMENTBYFACT
ORGANISATIONALLEARN
PROACTIVEAPPROACH
RESULTSORIENTATION
SOCIALRESPONSIBILITY
SYSTEMICVIEW
VALUINGPEOPLE
VISIONOFTHEFUTURE

Fundamentals of Business Excellence

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Answer Key for Business Excellence

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Word	X	Y	Direction
CUSTOMERFOCUS	5	17	n
INNOVATION	2	19	n
LEADERSHIP	18	16	n
MANAGEBYPROCESS	11	16	n
MANAGEMENTBYFACT	17	1	s
ORGANISATIONALLEARN	13	19	n
PROACTIVEAPPROACH	14	1	s
RESULTSORIENTATION	19	20	n
SOCIALRESPONSIBILITY	7	11	s
SYSTEMICVIEW	8	15	n
VALUINGPEOPLE	3	3	s
VISIONOFTHEFUTURE	16	3	s