Business Excellence

CUSTOMERFOCUS
INNOVATION
LEADERSHIP
MANAGEBYPROCESS
MANAGEMENTBYFACT
ORGANISATIONALLEARN
PROACTIVEAPPROACH
RESULTSORIENTATION
SOCIALRESPONSIBILITY
SYSTEMICVIEW
VALUINGPEOPLE
VISIONOFTHEFUTURE

Fundamentals of Business Excellence

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Answer Key for Business Excellence

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Word	X	Y	Direction
CUSTOMERFOCUS	3	7	s
INNOVATION	11	12	ne
LEADERSHIP	5	8	s
MANAGEBYPROCESS	17	19	nw
MANAGEMENTBYFACT	6	19	ne
ORGANISATIONALLEARN	2	2	s
PROACTIVEAPPROACH	1	3	s
RESULTSORIENTATION	2	3	se
SOCIALRESPONSIBILITY	11	11	se
SYSTEMICVIEW	4	6	s
VALUINGPEOPLE	19	1	w
VISIONOFTHEFUTURE	19	17	nw