Business Excellence

CUSTOMERFOCUS
INNOVATION
LEADERSHIP
MANAGEBYPROCESS
MANAGEMENTBYFACT
ORGANISATIONALLEARN
PROACTIVEAPPROACH
RESULTSORIENTATION
SOCIALRESPONSIBILITY
SYSTEMICVIEW
VALUINGPEOPLE
VISIONOFTHEFUTURE

Fundamentals of Business Excellence

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Answer Key for Business Excellence

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Word	X	Y	Direction
CUSTOMERFOCUS	2	20	e
INNOVATION	8	19	e
LEADERSHIP	4	3	e
MANAGEBYPROCESS	5	13	e
MANAGEMENTBYFACT	17	16	w
ORGANISATIONALLEARN	1	6	e
PROACTIVEAPPROACH	17	10	w
RESULTSORIENTATION	3	15	e
SOCIALRESPONSIBILITY	11	17	e
SYSTEMICVIEW	9	2	e
VALUINGPEOPLE	19	14	w
VISIONOFTHEFUTURE	2	4	e