Business Excellence

CUSTOMERFOCUS
INNOVATION
LEADERSHIP
MANAGEBYPROCESS
MANAGEMENTBYFACT
ORGANISATIONALLEARN
PROACTIVEAPPROACH
RESULTSORIENTATION
SOCIALRESPONSIBILITY
SYSTEMICVIEW
VALUINGPEOPLE
VISIONOFTHEFUTURE

Fundamentals of Business Excellence

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Answer Key for Business Excellence

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Word	X	Y	Direction
CUSTOMERFOCUS	3	17	n
INNOVATION	7	14	e
LEADERSHIP	5	16	e
MANAGEBYPROCESS	20	6	s
MANAGEMENTBYFACT	19	6	w
ORGANISATIONALLEARN	20	1	w
PROACTIVEAPPROACH	18	17	w
RESULTSORIENTATION	19	13	w
SOCIALRESPONSIBILITY	10	4	w
SYSTEMICVIEW	20	19	w
VALUINGPEOPLE	3	18	ne
VISIONOFTHEFUTURE	3	18	e