Business Excellence

CUSTOMERFOCUS
INNOVATION
LEADERSHIP
MANAGEBYPROCESS
MANAGEMENTBYFACT
ORGANISATIONALLEARN
PROACTIVEAPPROACH
RESULTSORIENTATION
SOCIALRESPONSIBILITY
SYSTEMICVIEW
VALUINGPEOPLE
VISIONOFTHEFUTURE

Fundamentals of Business Excellence

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Answer Key for Business Excellence

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Word	X	Y	Direction
CUSTOMERFOCUS	15	13	w
INNOVATION	1	2	e
LEADERSHIP	14	18	w
MANAGEBYPROCESS	3	3	e
MANAGEMENTBYFACT	5	8	e
ORGANISATIONALLEARN	2	19	e
PROACTIVEAPPROACH	3	9	e
RESULTSORIENTATION	1	11	e
SOCIALRESPONSIBILITY	11	15	e
SYSTEMICVIEW	7	5	e
VALUINGPEOPLE	6	4	e
VISIONOFTHEFUTURE	1	16	e