ITS ABOUT CUSTOMER SERVICE

ANTICIPATE
COMMITTMENT
EMPATHY
GREETING
GSSSCORES
HERO
LEARNMODEL
MARRIOTT
MYPLEASURE
NEEDS
REDCARPET
RESOLVE
SMILE
TEAMWORK
WARMFAREWELL

TEST YOUR CUSTOMER SERVICE SKILLS

Try to find all 15 words on this board.

R E R U S A E L P Y M W M
Z L O A Z L I G G F C E W
V T L E A R N M O D E L K
T Y T E M P A T H Y X R G
L G T O W O N R F E O K R
I Q G X I E N Q S W R B E
Y C F V A R R N M D I O E
E V L O S E R A B A E O T
E K B Z T S E A F B P E I
L T N E M T T I M M O C N
I B T E P R A C D E R M G
M I E T A P I C I T N A Y
S E R O C S S S G D N Z W
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Answer Key for ITS ABOUT CUSTOMER SERVICE

X
Y
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1# E R U S A E L P Y M # #
2# L # # # # # # # # # # #
3# T L E A R N M O D E L K
4# # T E M P A T H Y # R G
5# # # O W # # # # E O # R
6# # # # I E # # S W R # E
7# # # # # R R # M D # O E
8E V L O S E R A # # E # T
9E # # # # # E A F # # E I
10L T N E M T T I M M O C N
11I # T E P R A C D E R # G
12M # E T A P I C I T N A #
13S E R O C S S S G # # # W
Word X Y Direction
ANTICIPATE  1212w
COMMITTMENT  1010w
EMPATHY  44e
GREETING  134s
GSSSCORES  813w
HERO  94se
LEARNMODEL  33e
MARRIOTT  910nw
MYPLEASURE  111w
NEEDS  1310nw
REDCARPET  1111w
RESOLVE  78w
SMILE  113n
TEAMWORK  610ne
WARMFAREWELL  77nw