ITS ABOUT CUSTOMER SERVICE

ANTICIPATE
COMMITTMENT
EMPATHY
GREETING
GSSSCORES
HERO
LEARNMODEL
MARRIOTT
MYPLEASURE
NEEDS
REDCARPET
RESOLVE
SMILE
TEAMWORK
WARMFAREWELL

TEST YOUR CUSTOMER SERVICE SKILLS

Try to find all 15 words on this board.

O S K X L K W O K L B U W
Q E L R L S Z K G C R A O
H R E T O E A N N O R N C
G O D O L W I Z Y M E T M
J C O I R T M H F M D I Y
C S M N E W T A A I C C P
W S N E R A R R E T A I L
C S R S P E R E R T R P E
V G A M W I N S C M P A A
K O E E O L E O S E E T S
K L L T E B E L Y N T E U
D L T Q V C D V V T Y Q R
F I M C L Z S E O R E H E
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Answer Key for ITS ABOUT CUSTOMER SERVICE

X
Y
12345678910111213
1# S K # # # # # # # # # W
2# E L R # # # # G C # A #
3# R E # O E # N # O R N #
4# O D # L W I # Y M E T M
5# C O I # T M H F M D I Y
6# S M # E # T A A I C C P
7# S N E # A R R E T A I L
8# S R # P E R E # T R P E
9# G A M W I N S # M P A A
10# # E E O # E O # E E T S
11# # L T # # E L # N T E U
12# L T # # # D V # T # # R
13# # # # # # S E O R E H E
Word X Y Direction
ANTICIPATE  122s
COMMITTMENT  104s
EMPATHY  310ne
GREETING  29ne
GSSSCORES  28n
HERO  1213w
LEARNMODEL  311n
MARRIOTT  105sw
MYPLEASURE  134s
NEEDS  79s
REDCARPET  113s
RESOLVE  87s
SMILE  27ne
TEAMWORK  108nw
WARMFAREWELL  77sw