ITS ABOUT CUSTOMER SERVICE

ANTICIPATE
COMMITTMENT
EMPATHY
GREETING
GSSSCORES
HERO
LEARNMODEL
MARRIOTT
MYPLEASURE
NEEDS
REDCARPET
RESOLVE
SMILE
TEAMWORK
WARMFAREWELL

TEST YOUR CUSTOMER SERVICE SKILLS

Try to find all 15 words on this board.

M M A R R I O T T D G N M
I L T E A M W O R K M T E
E A L E A R N M O D E L V
M C P E L S E E L I M S L
Y P M Y W N E E D S M K O
P T U T P E M P A T H Y S
L R E D C A R P E T E T E
E P F N K G X A Q W R S R
A G B F H J M J F K O M W
S T N E M T T I M M O C Z
U G S S S C O R E S R G B
R N E T A P I C I T N A N
E L Q X G R E E T I N G W
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Answer Key for ITS ABOUT CUSTOMER SERVICE

X
Y
12345678910111213
1# M A R R I O T T # # # #
2# L T E A M W O R K # # E
3# # L E A R N M O D E L V
4M # # E # # # E L I M S L
5Y # # # W N E E D S # # O
6P # # # # E M P A T H Y S
7L R E D C A R P E T E # E
8E # # # # # # A # # R # R
9A # # # # # # # F # O # #
10S T N E M T T I M M O C #
11U G S S S C O R E S R # #
12R # E T A P I C I T N A #
13E # # # G R E E T I N G W
Word X Y Direction
ANTICIPATE  1212w
COMMITTMENT  1010w
EMPATHY  66e
GREETING  513e
GSSSCORES  311e
HERO  116s
LEARNMODEL  33e
MARRIOTT  21e
MYPLEASURE  14s
NEEDS  65e
REDCARPET  27e
RESOLVE  138n
SMILE  124w
TEAMWORK  32e
WARMFAREWELL  77nw