Customer Service Standards

ACKNOWLEDGEDIN60SEC
BUSINESSCARD
CALLANSWEREDIN3RINGS
CROSSSELL
CUSTOMERSNAME
DIRECTEDTOASEAT
EYECONTACT
GOODAFTERNOON
GOODMORNING
GREETEDPROPERLY
HAVEAWONDERFULDAY
HIMYNAMEIS
ISTHEREANYTHINGELSE
PROCESSEDACCURATLEY
REFERRALS
SERVICESTANDARDS
SHAKEHAND
TAKEOWNERSHIP
TELLERSMILED
THANKYOU
UNDIVIDEDATTENTION

These are FSB'S Customer Service Standards!!

Try to find all 21 words on this board.

C P U W O K I N O O N R E T F A D O O G
A E R N C U S T O M E R S N A M E U L O
L C S O D I R E C T E D T O A S E A T O
L Y K L C I M A Z D D H U A T B D B A D
A A D N E E V J G O B P O S Y A E U K M
N D Z W O G S I G E X E Y J S W L S E O
S L S I D W N S D K G Y K Z L K I I O R
W U I S M X L I E E G V N M A H M N W N
E F E S D L Q E H D D C A O R M S E N I
R R M L R L I Y D T A A H K R K R S E N
E E A K J E U E P G Y C T T E D E S R G
D D N R X S L C V K E N C T F A L C S P
I N Y C P S C O X Q M D A U E R L A H B
N O M Y S S X N N U T F I E R N E R I J
3 W I H P O Q T X B N E O N R A T D P M
R A H G Y R F A A I K G J N 6 E T I N P
I E I H X C M C P U N L V P K 0 H L O L
N V U J J Q G T D N A H E K A H S T E N
G A D S D R A D N A T S E C I V R E S Y
S H Y L R E P O R P D E T E E R G S C I
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Answer Key for Customer Service Standards

X
Y
1234567891011121314151617181920
1C P U # # # # N O O N R E T F A D O O G
2A E R N C U S T O M E R S N A M E # # O
3L C S O D I R E C T E D T O A S E A T O
4L Y K L C I # # # # # # U # # # D B A D
5A A # N E E V # # # # # O # # # E U K M
6N D # # O G S I # # # # Y # S # L S E O
7S L S # # W N S D # # # K # L # I I O R
8W U I # # # L I E E # # N # A # M N W N
9E F E # # L # E H D D # A # R # S E N I
10R R M # # L # Y D T A A H # R # R S E N
11E E A # # E # E # G Y C T # E # E S R G
12D D N # # S # C # # E N C T F # L C S #
13I N Y # # S # O # # # D A U E # L A H #
14N O M # # S # N # # # # I E R N E R I #
153 W I # # O # T # # # # # N R A T D P #
16R A H # # R # A # # # # # # 6 E T I # #
17I E # # # C # C # # # # # # # 0 H L O #
18N V # # # # # T D N A H E K A H S T E N
19G A # S D R A D N A T S E C I V R E S Y
20S H Y L R E P O R P D E T E E R G # C I
Word X Y Direction
ACKNOWLEDGEDIN60SEC  12se
BUSINESSCARD  185s
CALLANSWEREDIN3RINGS  111s
CROSSSELL  617n
CUSTOMERSNAME  52e
DIRECTEDTOASEAT  53e
EYECONTACT  89s
GOODAFTERNOON  201w
GOODMORNING  201s
GREETEDPROPERLY  1720w
HAVEAWONDERFULDAY  220n
HIMYNAMEIS  316n
ISTHEREANYTHINGELSE  2020nw
PROCESSEDACCURATLEY  32se
REFERRALS  1514n
SERVICESTANDARDS  1919w
SHAKEHAND  1718w
TAKEOWNERSHIP  193s
TELLERSMILED  1715n
THANKYOU  1311n
UNDIVIDEDATTENTION  31se