Customer Care

ACKNOWLEDGE
APOLOGISE
ATTITUDE
BARRIERS
BENEFITS
BODYLANGUAGE
COMMUNICATION
COMPLAINTS
EMPATHISE
FEATURES
FOLLOWUP
GESTURES
GUESTFEEDBACK
INSENSITIVITY
INSPECTIONS
LISTEN
MARKETSEGMENT
MATCHING
MECHANICAL
PERSONALSELLING
POSTURE
PRODUCTKNOWLEDGE
PRODUCTS
RAPPORT
SALESTECHNIQUES
SERVICERELATED
SOFTSALES
STRATEGY
SUGGESTIVE
UPSELLING

Customer Care Units 1-3

Try to find all 30 words on this board.

Y D X S E R U T S E G D E L W O N K C A
O E F E A T U R E S N O I T C E P S N I
D T P E R S O N A L S E L L I N G U M K
M A W R T O W G N I H C T A M R A B M G
J L E Q O F G U E S T F E E D B A C K E
N E P V Y D I N S E N S I T I V I T Y S
B R N C I A U O Q X L R F O L L O W U P
E E E R Q T F C O M M U N I C A T I O N
N C T O D T S G T P K E P R O D U C T S
E I S W S Z N E C K O H C S A J Z F B A
F V I A H P P C G R N B W H E P F G Z C
I R L U Q P N N C G F O L M A L P C W G
T E R U T S O P P I U K W R D N L O T Y
S S E U Q I N H C E T S E L A S I I R I
A U J G C N E S I H T A P M E H C C N T
G Y R R H S R E I R R A B M S D O Z A G
T N E M G E S T E K R A M I K X G X S L
T W E S I G O L O P A T T I T U D E Y T
C N E G A U G N A L Y D O B O T M B E R
N P S C O M P L A I N T S T R A T E G Y
Brought to you by WordSearchFun.com



Answer Key for Customer Care

X
Y
1234567891011121314151617181920
1# D # S E R U T S E G D E L W O N K C A
2# E F E A T U R E S N O I T C E P S N I
3# T P E R S O N A L S E L L I N G # # #
4# A # R # # # G N I H C T A M # # # # #
5# L E # O # G U E S T F E E D B A C K #
6# E # V # D I N S E N S I T I V I T Y #
7B R N # I # U O # # # # F O L L O W U P
8E E E # # T F C O M M U N I C A T I O N
9N C T # # T S # T # # E P R O D U C T S
10E I S # S # # E # K # # C S A # # # # #
11F V I A # # # # G # N # # H E P # # # #
12I R L # # # # # # G # O # # A L P # # #
13T E R U T S O P # # U # W # # N L O # #
14S S E U Q I N H C E T S E L A S I I R #
15# # # # # # E S I H T A P M E # # C N T
16# # # # # S R E I R R A B # # D # # A G
17T N E M G E S T E K R A M # # # G # # L
18# # E S I G O L O P A T T I T U D E # #
19# # E G A U G N A L Y D O B # # # # # #
20# # # C O M P L A I N T S T R A T E G Y
Word X Y Direction
ACKNOWLEDGE  201w
APOLOGISE  1118w
ATTITUDE  1118e
BARRIERS  1316w
BENEFITS  17s
BODYLANGUAGE  1419w
COMMUNICATION  88e
COMPLAINTS  420e
EMPATHISE  1515w
FEATURES  32e
FOLLOWUP  137e
GESTURES  111w
GUESTFEEDBACK  75e
INSENSITIVITY  76e
INSPECTIONS  202w
LISTEN  312n
MARKETSEGMENT  1317w
MATCHING  154w
MECHANICAL  118se
PERSONALSELLING  33e
POSTURE  813w
PRODUCTKNOWLEDGE  1111se
PRODUCTS  139e
RAPPORT  149se
SALESTECHNIQUES  1414w
SERVICERELATED  214n
SOFTSALES  96sw
STRATEGY  1320e
SUGGESTIVE  1214nw
UPSELLING  128se