The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| Y | N | E | Z | I | R | A | M | M | U | S | B | R | O | V |
| S | X | A | X | A | P | Q | A | A | H | J | D | P | U | E |
| X | B | C | R | E | F | L | E | C | T | I | O | N | P | Q |
| N | L | C | F | M | G | F | Y | F | Y | C | D | O | L | J |
| R | D | E | H | P | G | N | I | D | J | E | H | B | S | J |
| E | U | P | S | A | R | N | V | R | R | M | U | I | K | O |
| P | I | T | J | T | Y | D | I | S | M | E | U | D | N | C |
| A | W | A | K | H | W | B | T | N | S | A | J | Z | J | G |
| A | W | N | Y | Y | H | A | C | A | E | T | T | K | M | C |
| E | A | C | P | Z | N | M | R | Z | T | T | V | I | E | S |
| N | N | E | J | D | J | X | N | M | G | Q | S | V | O | O |
| O | R | N | I | K | S | O | K | M | T | J | T | I | W | N |
| G | X | N | C | Z | A | A | P | U | Z | H | X | L | L | O |
| M | G | J | B | W | L | Y | V | Z | T | M | P | I | D | G |
| T | G | R | K | O | K | L | F | Z | L | Q | W | S | F | Q |
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