The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| Q | G | N | I | N | E | T | S | I | L | T | D | A | R | L |
| O | G | C | M | W | P | Z | X | C | U | L | O | T | K | Z |
| E | F | N | N | O | I | T | A | M | R | I | F | F | A | L |
| D | P | C | I | X | K | S | E | N | L | Y | Y | W | C | T |
| B | Z | I | T | D | O | J | Y | J | C | Q | V | Q | C | S |
| O | D | P | K | K | N | A | Q | D | X | Q | S | B | E | E |
| V | W | H | T | M | R | A | W | C | U | O | D | C | P | A |
| W | G | X | X | J | S | W | T | Q | N | D | Y | I | T | T |
| E | Z | I | R | A | M | M | U | S | T | D | T | T | A | J |
| N | O | I | T | C | E | L | F | E | R | Y | A | X | N | F |
| C | N | J | Q | Y | H | T | A | P | M | E | D | X | C | T |
| F | W | N | D | Y | O | X | B | E | L | H | D | L | E | X |
| K | G | X | Z | O | P | M | A | T | C | H | I | N | G | O |
| U | W | L | J | R | E | T | Z | N | J | O | V | O | U | D |
| T | M | X | A | J | M | M | F | U | T | X | D | P | J | H |
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