The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| C | O | P | F | K | U | O | Y | O | N | Z | L | Z | A | L |
| M | G | L | H | F | Y | P | F | M | O | R | J | N | A | S |
| E | G | N | O | I | T | A | M | R | I | F | F | A | A | G |
| E | X | R | I | N | O | A | M | D | T | G | C | D | G | U |
| S | P | F | G | D | T | X | L | B | C | C | E | C | E | C |
| H | I | O | B | C | N | T | W | A | E | W | Y | J | Z | Y |
| V | M | O | H | L | D | A | V | P | L | H | Q | C | S | I |
| D | Y | I | W | U | R | M | T | I | F | Z | V | V | F | J |
| D | N | R | X | M | K | A | S | S | E | S | L | C | S | S |
| G | H | Z | T | O | N | T | T | M | R | L | V | E | U | R |
| D | H | H | T | C | E | H | P | W | W | E | W | R | L | V |
| U | D | D | E | N | W | A | P | Z | E | B | D | F | R | J |
| F | A | W | I | Q | T | T | K | C | Q | Q | K | N | I | G |
| G | Y | N | S | H | U | Q | A | N | Y | N | P | H | U | T |
| U | G | P | Y | E | Z | I | R | A | M | M | U | S | X | Q |
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