The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| K | Y | Y | H | T | A | P | M | E | N | W | F | H | Z | O |
| B | G | O | P | V | C | M | T | Z | O | X | W | N | D | E |
| C | B | N | D | W | Q | H | B | I | I | Q | V | C | Z | X |
| R | D | A | I | H | N | T | Q | R | T | N | L | I | B | J |
| K | F | E | G | D | P | M | G | A | C | P | O | U | U | H |
| S | T | C | N | H | N | R | T | M | E | U | E | Q | G | G |
| D | A | N | I | A | X | A | Y | M | L | V | P | X | N | Y |
| W | R | A | N | Z | T | W | T | U | F | X | O | I | N | Y |
| C | L | T | E | P | G | L | J | S | E | K | H | Z | W | N |
| K | F | P | T | A | U | G | A | D | R | C | K | I | D | D |
| B | D | E | S | P | G | N | P | E | T | E | J | L | H | T |
| F | X | C | I | R | Y | U | N | A | W | O | D | X | B | D |
| L | O | C | L | D | C | O | M | F | Q | N | S | N | B | U |
| U | S | A | F | F | I | R | M | A | T | I | O | N | U | M |
| Q | E | I | W | D | X | M | O | K | E | R | J | V | W | L |
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