The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| I | P | U | S | A | F | F | I | R | M | A | T | I | O | N |
| T | I | K | T | C | Y | V | I | W | E | P | S | D | U | C |
| W | E | B | S | C | K | A | X | P | S | X | H | N | O | F |
| S | B | V | B | E | N | T | O | S | E | H | D | R | C | Y |
| D | H | D | B | P | L | H | G | D | K | E | E | Y | U | M |
| D | D | X | B | T | T | T | I | K | R | M | L | E | T | N |
| E | Z | I | R | A | M | M | U | S | E | P | I | V | L | H |
| O | M | L | K | N | R | R | T | J | F | A | S | M | U | E |
| X | J | P | P | C | D | A | F | R | L | T | T | A | N | V |
| H | I | T | P | E | N | W | V | K | E | H | E | T | S | C |
| O | W | O | J | D | V | J | B | I | C | Y | N | C | N | T |
| B | T | W | I | W | V | F | Y | O | T | W | I | H | L | Y |
| Z | E | N | D | X | J | D | C | H | I | Y | N | I | G | O |
| K | G | Q | K | H | O | M | J | C | O | L | G | N | G | F |
| G | D | U | V | D | O | B | B | O | N | D | M | G | M | T |
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