The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| U | L | L | G | E | S | O | J | D | M | Q | A | P | Z | F |
| M | U | D | Q | C | J | M | A | T | C | H | I | N | G | S |
| B | Z | N | F | W | D | E | Z | I | R | A | M | M | U | S |
| T | C | B | D | G | L | I | S | T | E | N | I | N | G | Q |
| H | P | Y | M | E | C | N | A | T | P | E | C | C | A | P |
| K | A | D | C | M | R | S | H | T | R | U | U | F | E | C |
| N | F | O | A | P | E | S | M | G | G | X | F | W | B | A |
| U | A | A | N | A | F | W | T | D | W | I | H | D | Q | U |
| I | Q | Z | H | T | L | N | N | A | R | Z | F | J | G | D |
| K | E | P | O | H | E | B | R | M | N | S | T | L | J | I |
| D | J | C | H | Y | C | M | A | T | N | D | M | L | I | O |
| E | X | H | D | Y | T | T | Y | O | Q | U | I | C | N | F |
| N | N | Q | A | H | I | R | N | K | B | B | A | N | N | C |
| Y | R | X | A | O | O | E | M | P | Q | K | P | M | G | S |
| N | O | B | N | F | N | J | I | V | O | S | B | J | H | H |
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