The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| I | V | E | C | N | A | T | P | E | C | C | A | J | V | G |
| T | Q | R | T | Z | W | V | W | Z | D | J | B | M | G | Y |
| F | B | G | W | Z | D | O | F | R | H | O | L | N | G | O |
| V | N | O | I | T | C | E | L | F | E | R | I | J | B | H |
| U | E | K | A | E | Y | O | M | T | Y | D | M | Q | Z | I |
| I | K | Z | J | F | R | Z | C | P | N | X | A | K | X | E |
| L | X | X | I | T | F | I | N | A | A | W | T | S | P | V |
| H | I | C | A | R | H | I | T | R | Z | T | C | O | X | Q |
| N | Q | S | L | T | A | S | R | H | P | Y | H | N | K | O |
| N | G | B | T | V | R | M | K | M | F | X | I | Y | U | I |
| S | O | S | U | E | H | T | M | R | A | W | N | J | L | F |
| S | I | L | D | S | N | V | F | U | F | T | G | F | A | G |
| Q | G | N | B | D | F | I | N | P | S | Y | I | Z | B | V |
| I | U | C | O | I | K | R | N | Q | B | F | Z | O | C | Q |
| J | S | E | E | H | S | K | X | G | Z | I | S | L | N | R |
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