The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| E | Z | I | R | A | M | M | U | S | K | H | U | Q | G | P |
| C | U | H | P | T | O | P | V | N | U | D | Z | C | G | D |
| E | S | N | I | L | X | E | M | U | Q | D | X | F | W | R |
| E | C | V | D | P | L | A | X | Y | W | E | H | L | L | G |
| H | P | N | H | E | T | E | Q | C | Y | Q | N | T | V | S |
| Y | A | O | A | C | R | E | F | L | E | C | T | I | O | N |
| X | T | Y | H | T | M | S | I | Y | Q | V | T | W | H | Y |
| S | O | I | U | P | P | S | T | Y | L | R | Z | Y | M | H |
| T | N | W | A | P | T | E | W | A | R | M | T | H | C | M |
| G | I | T | O | E | V | R | C | A | N | A | R | Q | J | C |
| K | H | L | N | S | H | X | Y | C | Q | D | K | E | K | B |
| Y | D | I | A | F | F | I | R | M | A | T | I | O | N | Y |
| R | N | V | Z | K | H | B | U | Y | U | R | Y | N | L | A |
| G | U | R | O | X | S | G | E | C | B | K | T | N | G | V |
| F | O | X | P | V | U | T | G | A | O | P | T | B | Q | T |
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