The Therapeutic Relationship
This exercise is designed to amplify the importance of building a therapeutic relationship with consumers.
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ACCEPTANCE
AFFIRMATION
EMPATHY
HOPE
LISTENING
MATCHING
REFLECTION
SUMMARIZE
UNDERSTANDING
WARMTH
| M | Z | Q | A | M | L | N | S | E | N | D | C | G | A | C |
| J | G | L | F | J | I | D | Q | Z | O | S | S | N | R | R |
| F | N | N | L | B | S | A | H | I | I | C | C | I | D | R |
| P | O | R | I | Y | T | B | F | R | T | S | U | H | Q | R |
| K | I | K | F | D | E | B | O | A | C | Y | F | C | V | Y |
| O | T | G | E | C | N | W | T | M | E | H | F | T | V | A |
| P | A | M | B | T | I | A | J | M | L | T | L | A | T | Z |
| F | M | W | G | O | N | R | T | U | F | A | W | M | X | W |
| H | R | R | V | S | G | M | X | S | E | P | A | S | V | S |
| M | I | M | C | S | W | T | I | R | R | M | P | X | C | C |
| P | F | P | E | P | O | H | S | V | O | E | A | O | X | G |
| P | F | M | X | Q | A | Q | M | E | J | K | D | I | F | G |
| K | A | C | C | E | P | T | A | N | C | E | C | N | I | R |
| B | S | X | U | X | E | A | K | H | O | U | B | I | U | R |
| S | J | B | J | B | S | H | S | R | N | U | P | V | Q | H |
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