customer service
Key words in FETAC Level 5
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APPRECIATED
ATTITUDE
CARE
CHALLENGING
COMMUNICATION
COMPLAINTS
COMPLIMENTS
DEAL
EYE-CONTACT
IMPROVE
LANGUAGE
LISTEN
PATIENCE
PERSONAL
POSITIVE
POSITIVE
PRESENTATION
SITUATIONS
SMILE
TECHNIQUES
N | R | C | H | A | L | L | E | N | G | I | N | G |
J | O | E | G | C | L | A | N | G | U | A | G | E |
A | Q | I | D | L | A | N | O | S | R | E | P | S |
P | S | I | T | U | A | T | I | O | N | S | E | T |
P | E | Y | U | A | T | Z | T | Q | D | U | L | N |
R | C | E | R | A | C | I | A | X | Q | I | H | E |
E | N | Q | Q | E | V | I | T | I | S | O | P | M |
C | E | Y | E | - | C | O | N | T | A | C | T | I |
I | I | I | M | E | E | H | E | U | A | N | V | L |
A | T | B | E | L | C | N | S | B | M | H | Y | P |
T | A | C | I | E | L | A | E | D | T | M | O | M |
E | P | M | T | I | M | P | R | O | V | E | O | O |
D | S | T | N | I | A | L | P | M | O | C | Y | C |
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