Language Skills: customer service

Key words in FETAC Level 5

customer service
Key words in FETAC Level 5

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APPRECIATED
ATTITUDE
CARE
CHALLENGING
COMMUNICATION
COMPLAINTS
COMPLIMENTS
DEAL
EYE-CONTACT
IMPROVE
LANGUAGE
LISTEN
PATIENCE
PERSONAL
POSITIVE
POSITIVE
PRESENTATION
SITUATIONS
SMILE
TECHNIQUES
N R C H A L L E N G I N G
J O E G C L A N G U A G E
A Q I D L A N O S R E P S
P S I T U A T I O N S E T
P E Y U A T Z T Q D U L N
R C E R A C I A X Q I H E
E N Q Q E V I T I S O P M
C E Y E - C O N T A C T I
I I I M E E H E U A N V L
A T B E L C N S B M H Y P
T A C I E L A E D T M O M
E P M T I M P R O V E O O
D S T N I A L P M O C Y C
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