Language Skills: customer service

Key words in FETAC Level 5

customer service
Key words in FETAC Level 5

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APPRECIATED
ATTITUDE
CHALLENGING
COMMUNICATION
COMPLAINTS
COMPLIMENTS
DEAL
EYE-CONTACT
IMPACT
IMPRESSION
IMPROVE
NONVERBAL
POSITIVE
POSITIVE
PRESENTATION
SITUATIONS
SMILE
TECHNIQUES
VERBAL
WELCOME
N N C H A L L E N G I N G
T O I O E I O N S G E Y D
C I I Z M M V O D D D S S
A S E T H P L I U E N E T
T S V G A A L T T O U N N
N E I Y E C I A I Q O L E
O R T D K T I T I N E M M
C P I E T C A N V N O F I
- M S A E U H E U C T G L
E I O R T C R S L M D S P
Y J P I E B T E L I M S M
E P S T A L W R N Y M O O
A M A L Y I M P R O V E C
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