Language Skills: customer service

Key words in FETAC Level 5

customer service
Key words in FETAC Level 5

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APPRECIATED
CARE
CHALLENGING
COMMUNICATION
COMPLAINTS
COMPLIMENTS
CUSTOMER
EXPERIENCE
EYE-CONTACT
IMPRESSION
IMPROVE
NONVERBAL
PATIENCE
POSITIVE
POSITIVE
PRESENTATION
SITUATIONS
SMILE
TECHNIQUES
TELEPHONE
VERBAL
A P P R E C I A T E D S N
L S T S T N I A L P M O C
S N E G S O E S H I I E G
T O L D N I C R L T M Y N
N N E C O T N E A E P E I
E V P U I A E C P C R - G
M E H S T T I N O H E C N
I R O T A N R E S N S O E
L B N O U E E I I I S N L
P A E M T S P T T Q I T L
M L M E I E X A I U O A A
O O M R S R E P V E N C H
C E V O R P M I E S X T C
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