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ACCOUNTABILITY
ACKOWLEDGMENT
APPRECIATION
ASSURANCE
COMMUNICATION
CONFIDENCE
COURTEOUS
CUSTOMERSERVICE
EXTRAMILE
GREETING
KNOWLEDGE
LISTENING
MERCHANT
RESOLUTION
RESOURCEFULNESS
SATISFACTION
SMILES
TONEOFVOICE
VERIFICATION
WOWFACTOR
| C | R | R | G | R | E | E | T | I | N | G | N | F | J | S |
| A | U | E | K | X | X | K | H | T | A | N | O | W | N | A |
| C | P | S | P | M | T | N | J | G | S | O | I | W | O | C |
| C | N | O | T | J | R | O | X | N | S | I | T | O | I | K |
| O | O | U | O | O | A | W | O | I | U | T | A | W | T | O |
| U | I | R | N | J | M | L | M | N | R | U | C | F | A | W |
| N | T | C | E | S | I | E | E | E | A | L | I | A | C | L |
| T | A | E | O | M | L | D | R | T | N | O | F | C | I | E |
| A | I | F | F | I | E | G | C | S | C | S | I | T | N | D |
| B | C | U | V | L | O | E | H | I | E | E | R | O | U | G |
| I | E | L | O | E | R | W | A | L | P | R | E | R | M | M |
| L | R | N | I | S | U | T | N | T | U | V | V | T | M | E |
| I | P | E | C | O | U | R | T | E | O | U | S | I | O | N |
| T | P | S | E | E | C | N | E | D | I | F | N | O | C | T |
| Y | A | S | A | T | I | S | F | A | C | T | I | O | N | E |
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