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ACCOUNTABILITY
ACKOWLEDGMENT
APPRECIATION
ASSURANCE
COMMUNICATION
CONFIDENCE
COURTEOUS
CUSTOMERSERVICE
EXTRAMILE
GREETING
LISTENING
MERCHANT
RESOLUTION
RESOURCEFULNESS
SATISFACTION
SMILES
TONEOFVOICE
VERIFICATION
WOWFACTOR
| E | A | E | C | I | O | V | F | O | E | N | O | T | I | X |
| A | C | C | O | U | N | T | A | B | I | L | I | T | Y | K |
| S | O | I | N | O | I | T | C | A | F | S | I | T | A | S |
| S | N | S | V | E | R | I | F | I | C | A | T | I | O | N |
| U | F | U | A | R | E | S | O | L | U | T | I | O | N | J |
| R | I | O | S | L | E | X | T | R | A | M | I | L | E | F |
| A | D | E | A | V | N | S | T | N | A | H | C | R | E | M |
| N | E | T | Y | J | U | G | R | E | E | T | I | N | G | G |
| C | N | R | O | L | I | S | T | E | N | I | N | G | A | M |
| E | C | U | Q | O | S | E | L | I | M | S | K | K | H | T |
| S | E | O | W | O | W | F | A | C | T | O | R | I | U | L |
| D | F | C | O | M | M | U | N | I | C | A | T | I | O | N |
| S | S | E | N | L | U | F | E | C | R | U | O | S | E | R |
| A | P | P | R | E | C | I | A | T | I | O | N | V | U | O |
| A | C | K | O | W | L | E | D | G | M | E | N | T | J | C |
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