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ACCOUNTABILITY
ACKOWLEDGMENT
APPRECIATION
ASSURANCE
COMMUNICATION
CONFIDENCE
COURTEOUS
CUSTOMERSERVICE
EXTRAMILE
GREETING
LISTENING
MERCHANT
RESOLUTION
RESOURCEFULNESS
SATISFACTION
SMILES
TONEOFVOICE
VERIFICATION
| W | A | C | K | O | W | L | E | D | G | M | E | N | T | E |
| V | N | O | I | T | A | C | I | N | U | M | M | O | C | N |
| S | U | O | E | T | R | U | O | C | H | S | N | I | O | O |
| N | O | I | T | A | C | I | F | I | R | E | V | E | N | I |
| G | N | I | N | E | T | S | I | L | O | R | C | E | F | T |
| G | R | E | E | T | I | N | G | F | E | N | P | L | I | C |
| A | H | U | Z | S | K | I | V | S | A | O | M | I | D | A |
| B | V | O | U | T | B | O | R | R | V | C | E | M | E | F |
| Z | G | S | B | A | I | E | U | B | B | R | R | A | N | S |
| S | R | D | I | C | M | S | U | M | J | J | C | R | C | I |
| R | T | Q | E | O | S | M | I | L | E | S | H | T | E | T |
| N | O | I | T | A | I | C | E | R | P | P | A | X | W | A |
| R | E | S | O | U | R | C | E | F | U | L | N | E | S | S |
| X | U | P | M | U | R | E | S | O | L | U | T | I | O | N |
| C | A | C | C | O | U | N | T | A | B | I | L | I | T | Y |
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