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ACCOUNTABILITY
ACKOWLEDGMENT
APPRECIATION
ASSURANCE
COMMUNICATION
CONFIDENCE
COURTEOUS
CUSTOMERSERVICE
EXTRAMILE
GREETING
KNOWLEDGE
LISTENING
MERCHANT
RESOLUTION
RESOURCEFULNESS
SATISFACTION
SMILES
TONEOFVOICE
VERIFICATION
WOWFACTOR
| C | A | C | C | O | U | N | T | A | B | I | L | I | T | Y |
| O | U | D | A | P | P | R | E | C | I | A | T | I | O | N |
| R | E | S | O | U | R | C | E | F | U | L | N | E | S | S |
| G | Y | G | T | O | N | E | O | F | V | O | I | C | E | A |
| N | A | C | K | O | W | L | E | D | G | M | E | N | T | T |
| I | S | S | N | W | M | Y | W | S | M | I | L | E | S | I |
| T | B | N | E | G | D | E | L | W | O | N | K | D | U | S |
| E | T | T | N | A | H | C | R | E | M | Z | B | I | O | F |
| E | J | G | N | I | N | E | T | S | I | L | A | F | E | A |
| R | A | S | S | U | R | A | N | C | E | R | F | N | T | C |
| G | N | O | I | T | U | L | O | S | E | R | P | O | R | T |
| N | O | I | T | A | C | I | F | I | R | E | V | C | U | I |
| B | J | K | W | O | W | F | A | C | T | O | R | I | O | O |
| R | N | O | I | T | A | C | I | N | U | M | M | O | C | N |
| A | R | V | D | U | L | E | L | I | M | A | R | T | X | E |
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