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ACCOUNTABILITY
ACKOWLEDGMENT
APPRECIATION
ASSURANCE
COMMUNICATION
CONFIDENCE
COURTEOUS
CUSTOMERSERVICE
EXTRAMILE
GREETING
LISTENING
MERCHANT
RESOLUTION
RESOURCEFULNESS
SATISFACTION
SMILES
TONEOFVOICE
VERIFICATION
| C | G | R | E | E | T | I | N | G | C | L | N | J | T | D |
| A | U | E | S | E | L | I | M | S | O | N | O | A | N | S |
| C | N | S | F | S | C | X | B | N | N | O | I | S | E | A |
| C | O | O | T | W | O | U | O | Y | F | I | T | S | M | T |
| O | I | U | O | O | M | A | F | L | I | T | A | U | G | I |
| U | T | R | N | F | M | M | M | Z | D | U | C | R | D | S |
| N | A | C | E | S | U | E | E | L | E | L | I | A | E | F |
| T | I | E | O | U | N | X | R | I | N | O | F | N | L | A |
| A | C | F | F | O | I | T | C | S | C | S | I | C | W | C |
| B | E | U | V | E | C | R | H | T | E | E | R | E | O | T |
| I | R | L | O | T | A | A | A | E | B | R | E | O | K | I |
| L | P | N | I | R | T | M | N | N | S | W | V | J | C | O |
| I | P | E | C | U | I | I | T | I | W | W | L | I | A | N |
| T | A | S | E | O | O | L | M | N | X | S | T | C | C | C |
| Y | P | S | O | C | N | E | Z | G | T | G | E | S | O | E |
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