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ACCOUNTABILITY
ACKOWLEDGMENT
APPRECIATION
ASSURANCE
COMMUNICATION
CONFIDENCE
COURTEOUS
CUSTOMERSERVICE
EXTRAMILE
GREETING
LISTENING
MERCHANT
RESOLUTION
RESOURCEFULNESS
SATISFACTION
SMILES
VERIFICATION
WOWFACTOR
| E | A | E | W | S | M | J | L | A | L | V | B | S | N | E |
| Z | C | S | C | O | U | H | S | E | L | I | M | S | O | M |
| A | C | I | A | N | W | O | W | E | I | A | D | E | I | N |
| C | O | Y | V | T | E | F | E | P | C | D | B | N | T | O |
| K | U | A | U | R | I | D | A | T | Y | Z | O | L | A | I |
| O | N | G | S | B | E | S | I | C | R | I | B | U | C | T |
| W | T | R | X | S | N | S | F | F | T | U | U | F | I | A |
| L | A | E | U | L | U | K | R | A | N | O | O | E | F | C |
| E | B | E | I | D | Z | R | I | E | C | O | R | C | I | I |
| D | I | T | U | A | S | C | A | N | M | T | C | R | R | N |
| G | L | I | S | T | E | N | I | N | G | O | I | U | E | U |
| M | I | N | J | R | A | R | D | J | C | Y | T | O | V | M |
| E | T | G | P | T | N | A | H | C | R | E | M | S | N | M |
| N | Y | P | O | E | L | I | M | A | R | T | X | E | U | O |
| T | A | J | N | O | I | T | U | L | O | S | E | R | K | C |
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