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ACCOUNTABILITY
ACKOWLEDGMENT
APPRECIATION
ASSURANCE
COMMUNICATION
CONFIDENCE
COURTEOUS
CUSTOMERSERVICE
EXTRAMILE
LISTENING
MERCHANT
RESOLUTION
RESOURCEFULNESS
SATISFACTION
SMILES
TONEOFVOICE
VERIFICATION
WOWFACTOR
| C | R | R | N | O | I | T | A | I | C | E | R | P | P | A |
| A | U | E | E | X | T | R | A | M | I | L | E | R | N | C |
| C | M | S | V | S | M | I | L | E | S | M | O | E | O | K |
| C | Q | O | T | E | O | I | B | S | G | T | M | C | I | O |
| O | G | U | O | O | R | L | U | H | C | I | E | N | T | W |
| U | N | R | N | I | M | I | U | A | T | S | R | A | A | L |
| N | I | C | E | O | Y | E | F | T | G | Q | C | R | C | E |
| T | N | E | O | K | I | W | R | I | I | M | H | U | I | D |
| A | E | F | F | S | O | J | M | S | C | O | A | S | N | G |
| B | T | U | V | W | P | S | A | J | E | A | N | S | U | M |
| I | S | L | O | A | N | G | M | Q | G | R | T | A | M | E |
| L | I | N | I | J | P | B | Q | U | O | Q | V | I | M | N |
| I | L | E | C | O | U | R | T | E | O | U | S | I | O | T |
| T | B | S | E | E | C | N | E | D | I | F | N | O | C | N |
| Y | K | S | A | T | I | S | F | A | C | T | I | O | N | E |
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