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ACCOUNTABILITY
ACKOWLEDGMENT
APPRECIATION
ASSURANCE
COMMUNICATION
CONFIDENCE
COURTEOUS
CUSTOMERSERVICE
EXTRAMILE
GREETING
KNOWLEDGE
LISTENING
MERCHANT
RESOLUTION
RESOURCEFULNESS
SATISFACTION
SMILES
TONEOFVOICE
VERIFICATION
WOWFACTOR
| C | L | R | Z | U | G | R | E | E | T | I | N | G | T | E |
| A | U | E | P | K | W | K | S | P | E | N | O | D | N | C |
| C | Q | S | B | N | T | N | T | G | L | O | I | A | E | O |
| C | N | O | T | W | Y | O | N | N | I | I | T | S | M | M |
| O | O | U | O | O | Y | W | A | I | M | T | A | S | G | M |
| U | I | R | N | W | M | L | H | N | A | U | C | U | D | U |
| N | T | C | E | F | D | E | C | E | R | L | I | R | E | N |
| T | A | E | O | A | G | D | R | T | T | O | F | A | L | I |
| A | I | F | F | C | N | G | E | S | X | S | I | N | W | C |
| B | C | U | V | T | Q | E | M | I | E | E | R | C | O | A |
| I | E | L | O | O | T | F | D | L | F | R | E | E | K | T |
| L | R | N | I | R | S | E | L | I | M | S | V | H | C | I |
| I | P | E | C | O | U | R | T | E | O | U | S | I | A | O |
| T | P | S | E | E | C | N | E | D | I | F | N | O | C | N |
| Y | A | S | A | T | I | S | F | A | C | T | I | O | N | E |
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