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ACCOUNTABILITY
ACKOWLEDGMENT
APPRECIATION
ASSURANCE
COMMUNICATION
CONFIDENCE
COURTEOUS
CUSTOMERSERVICE
EXTRAMILE
GREETING
LISTENING
MERCHANT
RESOLUTION
RESOURCEFULNESS
SATISFACTION
SMILES
TONEOFVOICE
VERIFICATION
| C | U | R | Y | O | E | C | N | A | R | U | S | S | A | N |
| A | U | E | E | X | T | R | A | M | I | L | E | C | N | O |
| C | E | S | G | S | M | I | L | E | S | C | K | O | O | I |
| C | C | O | T | N | O | M | S | U | M | O | C | U | I | T |
| O | I | U | Y | O | I | L | A | V | W | R | X | R | T | A |
| U | O | R | D | F | M | N | U | L | P | V | T | T | A | C |
| N | V | C | U | G | R | E | E | T | I | N | G | E | C | I |
| T | F | E | E | E | T | D | R | T | I | G | G | O | I | F |
| A | O | F | A | B | G | F | H | S | S | O | H | U | N | I |
| B | E | U | H | M | W | V | K | S | E | I | N | S | U | R |
| I | N | L | E | W | K | F | I | V | V | R | L | R | M | E |
| L | O | N | T | N | A | H | C | R | E | M | V | F | M | V |
| I | T | E | A | P | P | R | E | C | I | A | T | I | O | N |
| T | G | S | F | E | C | N | E | D | I | F | N | O | C | V |
| Y | X | S | A | T | I | S | F | A | C | T | I | O | N | E |
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