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ACCOUNTABILITY
ACKOWLEDGMENT
APPRECIATION
ASSURANCE
COMMUNICATION
CONFIDENCE
COURTEOUS
CUSTOMERSERVICE
EXTRAMILE
GREETING
LISTENING
MERCHANT
RESOLUTION
RESOURCEFULNESS
SATISFACTION
SMILES
TONEOFVOICE
VERIFICATION
| C | J | R | E | S | O | L | U | T | I | O | N | W | A | W |
| A | U | E | X | T | R | A | M | I | L | E | W | P | O | C |
| C | F | S | U | O | E | T | R | U | O | C | P | E | T | O |
| C | S | O | T | N | T | N | A | H | C | R | E | M | N | M |
| O | A | U | O | O | V | S | R | V | E | S | X | G | E | M |
| U | T | R | N | I | M | L | E | C | G | N | O | H | M | U |
| N | I | C | E | T | J | E | I | L | N | E | L | T | G | N |
| T | S | E | O | A | R | A | R | E | I | A | X | A | D | I |
| A | F | F | F | C | T | D | I | S | T | M | B | W | E | C |
| B | A | U | V | I | G | N | I | N | E | T | S | I | L | A |
| I | C | L | O | F | U | E | X | H | E | R | M | P | W | T |
| L | T | N | I | I | B | T | P | A | R | Z | V | L | O | I |
| I | I | E | C | R | L | B | N | E | G | K | E | I | K | O |
| T | O | S | E | E | C | N | E | D | I | F | N | O | C | N |
| Y | N | S | Q | V | E | C | N | A | R | U | S | S | A | E |
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