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ACCOUNTABILITY
ACKOWLEDGMENT
APPRECIATION
ASSURANCE
COMMUNICATION
CONFIDENCE
COURTEOUS
CUSTOMERSERVICE
EXTRAMILE
GREETING
KNOWLEDGE
LISTENING
MERCHANT
RESOLUTION
RESOURCEFULNESS
SATISFACTION
SMILES
TONEOFVOICE
VERIFICATION
WOWFACTOR
| C | F | R | A | P | P | R | E | C | I | A | T | I | O | N |
| A | U | E | S | E | L | I | M | S | E | N | R | R | N | A |
| C | G | S | D | K | G | E | T | E | L | O | L | O | O | C |
| C | N | O | T | N | N | B | L | C | I | I | I | T | I | K |
| O | O | U | O | O | P | G | G | N | M | T | S | C | T | O |
| U | I | R | N | W | M | R | M | A | A | U | T | A | A | W |
| N | T | C | E | L | U | E | E | R | R | L | E | F | C | L |
| T | A | E | O | E | X | E | R | U | T | O | N | W | I | E |
| A | C | F | F | D | O | T | C | S | X | S | I | O | N | D |
| B | I | U | V | G | E | I | H | S | E | E | N | W | U | G |
| I | F | L | O | E | W | N | A | A | R | R | G | X | M | M |
| L | I | N | I | F | J | G | N | V | E | T | V | U | M | E |
| I | R | E | C | O | U | R | T | E | O | U | S | I | O | N |
| T | E | S | E | E | C | N | E | D | I | F | N | O | C | T |
| Y | V | S | A | T | I | S | F | A | C | T | I | O | N | E |
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