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ACCOUNTABILITY
ACKOWLEDGMENT
APPRECIATION
ASSURANCE
COMMUNICATION
CONFIDENCE
COURTEOUS
CUSTOMERSERVICE
EXTRAMILE
GREETING
LISTENING
MERCHANT
RESOLUTION
RESOURCEFULNESS
SATISFACTION
TONEOFVOICE
VERIFICATION
WOWFACTOR
| T | N | E | M | G | D | E | L | W | O | K | C | A | U | E |
| B | N | O | I | T | A | C | I | N | U | M | M | O | C | N |
| V | K | L | E | X | T | R | A | M | I | L | E | I | O | O |
| N | O | I | T | A | C | I | F | I | R | E | V | R | N | I |
| Y | N | O | I | T | U | L | O | S | E | R | A | P | F | T |
| E | C | N | A | R | U | S | S | A | E | N | U | P | I | C |
| G | R | E | E | T | I | N | G | S | H | H | D | A | D | A |
| Q | M | J | F | C | O | U | R | T | E | O | U | S | E | F |
| T | W | L | I | S | T | E | N | I | N | G | Z | S | N | S |
| V | T | U | D | N | M | E | R | C | H | A | N | T | C | I |
| T | O | N | E | O | F | V | O | I | C | E | X | B | E | T |
| N | O | I | T | A | I | C | E | R | P | P | A | L | H | A |
| R | E | S | O | U | R | C | E | F | U | L | N | E | S | S |
| A | U | E | U | A | Y | W | O | W | F | A | C | T | O | R |
| C | A | C | C | O | U | N | T | A | B | I | L | I | T | Y |
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