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ACCOUNTABILITY
ACKOWLEDGMENT
APPRECIATION
ASSURANCE
COMMUNICATION
CONFIDENCE
COURTEOUS
CUSTOMERSERVICE
EXTRAMILE
GREETING
KNOWLEDGE
LISTENING
MERCHANT
RESOLUTION
RESOURCEFULNESS
SATISFACTION
SMILES
TONEOFVOICE
VERIFICATION
| V | N | S | S | N | E | C | N | A | R | U | S | S | A | E |
| J | O | S | E | S | G | T | G | E | V | A | J | B | C | T |
| N | I | E | C | U | D | T | N | W | E | P | V | I | C | N |
| O | T | N | I | O | E | N | I | M | C | P | V | G | O | E |
| I | C | L | O | E | L | A | T | D | N | R | E | N | U | M |
| T | A | U | V | T | W | H | E | V | E | E | R | I | N | G |
| A | F | F | F | R | O | C | E | S | D | C | I | N | T | D |
| C | S | E | O | U | N | R | R | V | I | I | F | E | A | E |
| I | I | C | E | O | K | E | G | A | F | A | I | T | B | L |
| N | T | R | N | C | M | M | Q | P | N | T | C | S | I | W |
| U | A | U | O | O | P | U | K | E | O | I | A | I | L | O |
| M | S | O | T | O | U | C | B | K | C | O | T | L | I | K |
| M | U | S | M | I | L | E | S | A | A | N | I | Q | T | C |
| O | U | E | X | T | R | A | M | I | L | E | O | W | Y | A |
| C | E | R | E | S | O | L | U | T | I | O | N | T | M | Y |
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