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ACCOUNTABILITY
ACKOWLEDGMENT
APPRECIATION
ASSURANCE
COMMUNICATION
CONFIDENCE
COURTEOUS
CUSTOMERSERVICE
EXTRAMILE
GREETING
KNOWLEDGE
LISTENING
MERCHANT
RESOLUTION
RESOURCEFULNESS
SATISFACTION
SMILES
TONEOFVOICE
VERIFICATION
WOWFACTOR
| C | R | R | N | O | I | T | A | I | C | E | R | P | P | A |
| A | U | E | E | R | Q | I | G | E | O | N | J | Y | N | C |
| C | V | S | J | N | B | G | N | C | U | O | R | E | O | K |
| C | E | O | T | G | G | N | I | N | R | I | O | K | I | O |
| O | R | U | O | O | C | I | T | A | T | T | T | N | T | W |
| U | I | R | N | E | M | N | E | R | E | U | C | O | A | L |
| N | F | C | E | L | E | E | E | U | O | L | A | W | C | E |
| T | I | E | O | I | R | T | R | S | U | O | F | L | I | D |
| A | C | F | F | M | C | S | G | S | S | S | W | E | N | G |
| B | A | U | V | A | H | I | F | A | E | E | O | D | U | M |
| I | T | L | O | R | A | L | A | F | C | R | W | G | M | E |
| L | I | N | I | T | N | A | S | L | X | L | V | E | M | N |
| I | O | E | C | X | T | S | M | I | L | E | S | I | O | T |
| T | N | S | E | E | C | N | E | D | I | F | N | O | C | A |
| Y | X | S | A | T | I | S | F | A | C | T | I | O | N | E |
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