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ACCOUNTABILITY
ACKOWLEDGMENT
APPRECIATION
ASSURANCE
COMMUNICATION
CONFIDENCE
COURTEOUS
CUSTOMERSERVICE
EXTRAMILE
GREETING
LISTENING
MERCHANT
RESOLUTION
RESOURCEFULNESS
SATISFACTION
SMILES
TONEOFVOICE
VERIFICATION
WOWFACTOR
| I | K | J | N | W | O | W | F | A | C | T | O | R | C | C |
| G | N | A | O | N | S | R | J | R | A | A | R | E | U | A |
| P | O | S | I | O | E | G | Q | A | K | C | I | S | N | C |
| L | I | S | T | I | L | N | H | P | I | K | T | O | E | C |
| N | T | U | A | T | I | I | T | P | U | O | O | U | I | O |
| T | A | R | C | U | M | N | I | R | M | W | N | R | E | U |
| E | C | A | I | L | S | E | G | E | E | L | E | C | C | N |
| L | I | N | F | O | U | T | R | C | R | E | O | E | N | T |
| I | N | C | I | S | O | S | E | I | C | D | F | F | E | A |
| M | U | E | R | E | E | I | E | A | H | G | V | U | D | B |
| A | M | P | E | R | T | L | T | T | A | M | O | L | I | I |
| R | M | C | V | M | R | L | I | I | N | E | I | N | F | L |
| T | O | I | I | O | U | U | N | O | T | N | C | E | N | I |
| X | C | W | J | C | O | F | G | N | E | T | E | S | O | T |
| E | N | O | I | T | C | A | F | S | I | T | A | S | C | Y |
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