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ACCOUNTABILITY
ACKOWLEDGMENT
APPRECIATION
ASSURANCE
COMMUNICATION
CONFIDENCE
COURTEOUS
CUSTOMERSERVICE
EXTRAMILE
GREETING
KNOWLEDGE
LISTENING
MERCHANT
RESOLUTION
RESOURCEFULNESS
SATISFACTION
SMILES
TONEOFVOICE
VERIFICATION
WOWFACTOR
| E | A | C | K | O | W | L | E | D | G | M | E | N | T | N |
| A | C | C | O | U | N | T | A | B | I | L | I | T | Y | O |
| N | O | I | T | A | C | I | F | I | R | E | V | V | C | I |
| E | N | S | V | X | L | I | S | T | E | N | I | N | G | T |
| G | F | U | C | R | E | S | O | L | U | T | I | O | N | C |
| D | I | O | A | Z | E | E | C | N | A | R | U | S | S | A |
| E | D | E | K | T | F | S | M | I | L | E | S | J | N | F |
| L | E | T | N | A | H | C | R | E | M | V | N | S | B | S |
| W | N | R | L | J | G | R | E | E | T | I | N | G | T | I |
| O | C | U | E | E | X | T | R | A | M | I | L | E | T | T |
| N | E | O | R | O | T | C | A | F | W | O | W | C | P | A |
| K | E | C | I | O | V | F | O | E | N | O | T | T | I | S |
| S | S | E | N | L | U | F | E | C | R | U | O | S | E | R |
| R | A | P | P | R | E | C | I | A | T | I | O | N | U | F |
| F | O | N | O | I | T | A | C | I | N | U | M | M | O | C |
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