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ACCOUNTABILITY
ACKOWLEDGMENT
APPRECIATION
ASSURANCE
BANKCARD
COMMUNICATION
CONFIDENCE
COURTEOUS
CUSTOMERSERVICE
EXTRAMILE
GREETING
KNOWLEDGE
LISTENING
MERCHANT
RESOLUTION
RESOURCEFULNESS
SATISFACTION
SMILES
TONEOFVOICE
VERIFICATION
| E | V | E | R | I | F | I | C | A | T | I | O | N | P | A |
| A | C | C | O | U | N | T | A | B | I | L | I | T | Y | P |
| G | O | I | L | I | S | T | E | N | I | N | G | N | Q | P |
| D | N | O | V | A | S | S | U | R | A | N | C | E | K | R |
| R | F | T | E | R | E | S | O | L | U | T | I | O | N | E |
| A | I | Y | R | U | E | S | U | O | E | T | R | U | O | C |
| C | D | P | I | J | V | S | M | I | L | E | S | C | W | I |
| K | E | X | U | F | M | E | R | C | H | A | N | T | L | A |
| N | N | T | G | N | I | T | E | E | R | G | G | E | E | T |
| A | C | K | O | W | L | E | D | G | M | E | N | T | D | I |
| B | E | X | T | R | A | M | I | L | E | O | W | R | G | O |
| A | E | C | I | O | V | F | O | E | N | O | T | T | E | N |
| S | S | E | N | L | U | F | E | C | R | U | O | S | E | R |
| N | O | I | T | C | A | F | S | I | T | A | S | A | U | X |
| W | A | N | O | I | T | A | C | I | N | U | M | M | O | C |
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