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ACCOUNTABILITY
ACKOWLEDGMENT
APPRECIATION
ASSURANCE
COMMUNICATION
CONFIDENCE
COURTEOUS
CUSTOMERSERVICE
EXTRAMILE
GREETING
LISTENING
MERCHANT
RESOLUTION
RESOURCEFULNESS
SATISFACTION
SMILES
TONEOFVOICE
VERIFICATION
| C | A | C | C | O | U | N | T | A | B | I | L | I | T | Y |
| R | U | A | C | K | O | W | L | E | D | G | M | E | N | T |
| R | E | S | O | U | R | C | E | F | U | L | N | E | S | S |
| I | L | S | T | J | E | O | H | C | D | O | G | V | C | S |
| E | I | U | X | O | X | M | G | T | I | Y | R | E | E | U |
| L | S | R | S | G | M | S | W | T | R | B | E | R | C | O |
| I | T | A | Z | E | F | E | C | V | P | C | E | I | N | E |
| M | E | N | F | L | L | A | R | K | A | K | T | F | E | T |
| A | N | C | A | F | F | I | L | S | U | V | I | I | D | R |
| R | I | E | Q | S | Y | V | M | G | E | U | N | C | I | U |
| T | N | O | I | T | U | L | O | S | E | R | G | A | F | O |
| X | G | T | M | E | R | C | H | A | N | T | V | T | N | C |
| E | A | J | A | P | P | R | E | C | I | A | T | I | O | N |
| S | N | O | I | T | A | C | I | N | U | M | M | O | C | K |
| A | E | C | I | O | V | F | O | E | N | O | T | N | D | E |
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