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ACCOUNTABILITY
ACKOWLEDGMENT
APPRECIATION
ASSURANCE
COMMUNICATION
CONFIDENCE
COURTEOUS
CUSTOMERSERVICE
EXTRAMILE
GREETING
LISTENING
MERCHANT
RESOLUTION
RESOURCEFULNESS
SATISFACTION
SMILES
TONEOFVOICE
VERIFICATION
WOWFACTOR
| E | N | O | I | T | C | A | F | S | I | T | A | S | O | A |
| A | C | C | O | U | N | T | A | B | I | L | I | T | Y | P |
| S | O | I | W | R | O | T | C | A | F | W | O | W | L | P |
| S | N | X | V | O | L | I | S | T | E | N | I | N | G | R |
| U | F | P | Y | R | E | S | O | L | U | T | I | O | N | E |
| R | I | R | O | L | E | S | U | O | E | T | R | U | O | C |
| A | D | Y | V | J | T | S | M | I | L | E | S | G | U | I |
| N | E | G | B | M | R | G | R | E | E | T | I | N | G | A |
| C | N | A | C | K | O | W | L | E | D | G | M | E | N | T |
| E | C | T | N | A | H | C | R | E | M | T | S | O | V | I |
| Z | E | X | T | R | A | M | I | L | E | O | Z | Z | F | O |
| L | E | C | I | O | V | F | O | E | N | O | T | E | H | N |
| S | S | E | N | L | U | F | E | C | R | U | O | S | E | R |
| R | N | O | I | T | A | C | I | F | I | R | E | V | U | F |
| H | Y | N | O | I | T | A | C | I | N | U | M | M | O | C |
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