Good & Bad Customer Serivces
Words people do/dont like to here for a customer services rep.
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ABSOLUTELY
CANIHELPYOU
CERTAINLY
COMPUTERDOWN
DEFINITELY
ENJOY
I'IITRY
IAPOLOGIZE
IUNDERSTAND
PLEASEHOLD
SORRY
SURELY
THANKYOU
YES
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| F | C | E | R | T | A | I | N | L | Y | E | K | S | M | H |
| I | A | O | R | T | T | U | O | Y | K | N | A | H | T | S |
| E | N | Y | M | S | D | G | S | Y | M | Y | W | C | R | U |
| U | I | R | C | P | L | E | A | S | E | H | O | L | D | H |
| V | H | T | L | I | U | N | D | E | R | S | T | A | N | D |
| D | E | I | L | A | C | T | U | Q | U | D | P | X | E | U |
| B | L | I | I | P | P | L | E | R | A | S | X | F | N | H |
| Q | P | ' | B | O | P | H | E | R | J | L | I | A | J | D |
| S | Y | I | Y | L | Z | L | R | N | D | N | M | G | O | W |
| Q | O | C | R | O | Y | H | S | M | I | O | L | S | Y | K |
| M | U | M | R | G | V | P | K | T | V | F | W | W | F | B |
| L | X | M | O | I | J | E | E | I | C | J | U | N | S | B |
| D | Y | H | S | Z | R | L | C | F | T | G | I | I | W | F |
| U | V | Y | Y | E | Y | E | S | H | Q | Q | M | Q | K | U |
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