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ACCOUNTABILITY
ACKOWLEDGMENT
APPRECIATION
ASSURANCE
COMMUNICATION
CONFIDENCE
COURTEOUS
CUSTOMERSERVICE
EXTRAMILE
GREETING
LISTENING
MERCHANT
RESOLUTION
RESOURCEFULNESS
SATISFACTION
SMILES
TONEOFVOICE
VERIFICATION
WOWFACTOR
| E | K | C | O | M | M | U | N | I | C | A | T | I | O | N |
| A | C | C | O | U | N | T | A | B | I | L | I | T | Y | S |
| S | O | I | N | O | I | T | A | I | C | E | R | P | P | A |
| S | N | S | V | E | R | I | F | I | C | A | T | I | O | N |
| U | F | U | J | R | E | S | O | L | U | T | I | O | N | L |
| R | I | O | Z | C | E | X | T | R | A | M | I | L | E | Q |
| A | D | E | O | S | E | S | T | N | A | H | C | R | E | M |
| N | E | T | W | S | B | G | R | E | E | T | I | N | G | H |
| C | N | R | A | L | I | S | T | E | N | I | N | G | J | G |
| E | C | U | X | F | S | E | L | I | M | S | V | F | E | Z |
| W | E | O | W | O | W | F | A | C | T | O | R | U | A | X |
| R | E | C | I | O | V | F | O | E | N | O | T | P | V | U |
| S | S | E | N | L | U | F | E | C | R | U | O | S | E | R |
| R | S | A | T | I | S | F | A | C | T | I | O | N | U | C |
| K | T | N | E | M | G | D | E | L | W | O | K | C | A | C |
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