Miscellaneous: Managing Complaint

Managing Complaint

Managing Complaint
Managing Complaint

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ASKQUESTION
BEPATIENT
CONTROLEMOTION
DONTASSUME
DONTPANIC
EMPATHY
EYECONTACT
LISTEN
SMILE
SOLUTION
TAKEOWNERSHIP
C D P I H S R E N W O E K A T
Y O R Z D M C L S W Y E S N D
B N N M P I Y S I E Z K E D H
A T Z T L L M H C P Q I T C I
Q A H R R E Y O O U T M W I H
P S E R U O N E E A C P I N D
D S B U M T L S P W H K R A P
O U C H A I T E O L K I R P R
O M D C S I B M M L M E C T Z
P E T T O M K P P O U Q E N N
R L E N P I H A U D T T K O N
P N P K E P I T V A A I I D L
R J E D Q H M H M R P J O O N
Y W K K L B D Y C S S Q S N N
I Z P K M M R U K I P G M L X
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